Job Position : Engineer – 1st Level Assurance
Experience : 0 – 2 Years
Qualification : B.Tech/B.E. – Computers, Electrical, Electronics/Telecomunication
Job Location: Noida , UP
Job Duties :
- Service Alarm Monitoring
- Alarm Management for the assigned Network Services
- Ticket Management
- Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations
- Work Order Handling
- Regular follow up on the events with relevant departments working on it as per the MSTOP process
- Work towards KPI & Balanced Scorecard parameters
- Work towards the IPM parameters assigned by the Shift Manager
- To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization
- Adherence to the organizational guidelines & departmental processes & procedures.
Required :
- Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent
- Industry experience: Telecom
- Any Certification related to Telecom shall be an added advantage
- Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / service applications characteristics and capabilities; Service Performance indicators and their interpretation. Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks
- Proficiency in written / Spoken English & Hindi
- Ericsson Core Values / Honesty / Integrity / shall be exhibited
Details of the Company :
At Ericsson we are using innovation to empower people, business and society. Our mobile and fixed networks, multimedia solutions and telecom services make a real difference to people’s lives and the world we live in, and are an essential part of a sustainable society.
Website http://www.ericsson.com
For details click : http://jobsearch.naukri.com/job-listings-Engineer-1st-Level-Assurance-Ericsson-India-Pvt-Ltd–Noida-0-to-2-years-160212900414?xz=1_0_3&xo=&xp=23&xid=132962769437419700&qp=&id=&f=-160212900414